WILDFOREST PERU – PRIVACY & DATA PROTECTION POLICY
WildForest Peru is committed to safeguarding the privacy and security of all travelers who visit our website, inquire about tours, or book Amazon rainforest expeditions.
1. Information We Collect
When you contact us or book an expedition, we collect personal information necessary for tour operations, including your full legal name, email address, phone/WhatsApp number, nationality, date of birth, passport number (mandatory for SERNANP national park entry permits), emergency contact details, and dietary or medical requirements.
2. Purpose of Data Processing
We use your information exclusively to:
- Process and secure official Peruvian government permits (SERNANP) for national parks and reserves.
- Coordinate eco-lodge reservations, boat transportation, and dietary preparations.
- Provide responsive customer service and 24/7 field coordination.
- Comply with Peruvian legal, accounting, and tourism authority (DIRCETUR) regulations.
3. Data Protection & Payments
We do not sell, rent, or trade your personal data to third parties. All online payments are handled through PCI-compliant payment gateways (such as PayPal). We never store full credit card credentials on our servers.
4. Your Privacy Rights
You may contact us at any time at info@wildforestperu.com to request access, correction, or deletion of your personal data, subject to information we are legally required to retain for regulatory compliance.